The security of your personal information is our top priority. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is kept safe.
Key pillars of 299pet's data protection framework at a glance
Every transaction and login session is protected with 256-bit SSL encryption. No third party can access or intercept your data.
Your personal information is never sold or given away to third parties. Only limited data may be shared with partners where strictly necessary to deliver our services.
All data is stored on encrypted servers. Server security is maintained through regular security audits and penetration testing.
299pet uses only essential cookies. You can manage your cookie preferences at any time through your browser settings.
You may request to view, correct, or delete your stored data at any time. We will respond within 30 business days.
299pet fully complies with international data protection standards and the guidelines of relevant licensing authorities.
299pet is an internationally licensed online gaming platform. We believe your privacy is a fundamental right. That's why we only collect the information strictly necessary to operate our services — collecting or storing data beyond what is needed goes against our principles.
This Privacy Policy has been written in plain English with our users in mind. In the event of a legal dispute, the English version shall be considered the definitive version. If you have any questions about this Policy, our support team is always ready to help.
By using 299pet, you confirm that you have read and agreed to this Privacy Policy. If you do not agree, please refrain from using the platform.
299pet only collects information needed to deliver our services, maintain security, and meet legal obligations. The categories of data we collect are listed below:
| Data type | What data | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Email, phone number, address | Account management and notifications |
| Financial information | Payment method, transaction history | Deposit and withdrawal processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Usage Information | Gaming history, login times, activity logs | Service Improvement & Responsible Gaming |
299pet will never ask for your bank or mobile banking PIN, password, or OTP — and these are never stored on our servers.
Information collected from you is used for the following purposes:
Your data is never sold to third parties for advertising purposes. 299pet operates no targeted third-party ad networks.
299pet never sells your personal information. However, data may be shared in the following limited circumstances:
All our third-party partners operate under strict confidentiality agreements. They may not use your information for their own purposes or for any other use.
299pet uses cookies to improve your experience and ensure the platform functions correctly. The types of cookies we use:
You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent some features from working properly.
299pet does not use any third-party advertising cookies or tracking pixels.
To keep your data safe, 299pet has put the following technical and administrative measures in place:
That said, no online service can guarantee 100% security. In the event of a security breach, we will notify affected users within 72 hours.
As a 299pet user, you have the following rights over your own data:
To exercise these rights, contact our support team via live chat or email. We are committed to responding within 30 business days.
Games in the 299pet library are developed by international software providers who operate under their own privacy policies. These providers only process the technical data required to run the games — your personal or financial information is never shared with them.
Payment gateway services (Mobile Banking, Nagad, Rocket, etc.) operate under their own security protocols. 299pet is not responsible for the policies of these providers. However, we only work with trusted and recognized payment partners.
299pet strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect any information from minors. If a parent or guardian believes their child is using 299pet, please contact us immediately. The account will be closed without delay and all associated data will be deleted.
299pet may update this Privacy Policy at any time. When changes are made:
We recommend reviewing this page periodically.
For any questions, requests, or complaints regarding this Privacy Policy, please contact us:
Our data privacy team is available 24 hours a day, 7 days a week to answer your questions.